- Children under 12 are not accepted unless families rent out all the 4 rooms.
- We offer 4 types of rooms with a total of 8 beds.
A building can be reserved for a maximum of 10 people. An extra person charge of NT$1,000 will be added to your room rate for each additional person.
- We reserve the right to use the lobby even with a reservation of all the 4 rooms.
- Our property is not a good fit for parties. Please kindly look for rooms elsewhere for party plans.
- Reservation required. We are restricted to walk-in guests and visitors. Breakfast is offered to guests with a reservation.
- Casa Ostia provides a DVD player only in each room. Cable TV is not included.
- No pets allowed in Casa Ostia.
- Reservations can be made 2 months prior to your arrival day. Reservations for national holidays will be otherwise specified in our News page.
- Children safety is our concern. Please keep an eye on your children at all times.
- The bathtubs and bedrooms in each room are partitioned by transparent glass, while the toilets are behind doors or brick dividers.
- We are very close to the ocean. Please enjoy the sound of wind and waves in your dream.
- One of the most beautiful intertidal zones in Kenting is in front of us. Please kindly leave all living creatures where they belong. Do not take them home with you.
- We reserve the right to charge guests the cost of rectifying damage, caused by the negligent or reckless act of the guest to the hotel's property and facility.
- We are eco-friendly. Please bring your own toothbrush, toothpaste, razor, etc. We could provide them if you happen to forget.
- Check-in time is from 3:00 PM - 7:00 PM. Breakfast is served between 9:00 AM - 11:00 AM. (Please try to make your arrival after 3:00 PM so we could offer you the best service.)
- Phone reservation starts from 9:00 AM - 9:00 PM. Online email enquiry service is available between 4:00 PM - 7:00 PM.
- The final price will be confirmed by phone or email.
- Please note that Saturday is considered a holiday. For consecutive stays which do not fall on national holidays, we offer a 10% discount from the second night on. This offer cannot be used in conjunction with other discounts. Bins will be emptied and clean towels will be provided during your stay.
- After you make a reservation, please transfer the deposit, which is 30% of your room rate, to our bank account within a day (before midnight). If the deposit is less than NT$1,000, please transfer NT$1,000. We reserve the right to cancel your reservation if the transaction is not completed in time.
- Please notify us upon arrival if there is an additional guest. We could only accommodate 2 extra guests in 2 different rooms per day. An extra person charge of NT$1,000 will be added to your room rate for the additional person.
- Please keep in mind that we are restricted to walk-in guests and visitors.
- Please comply with the policies above. We reserve the right to cancel your reservation for violations. Deposits will be non-refundable in this case.
【 Cancellation and Refund Policies 】
- We will refund your full payment refund (excluding NT$30 service charge) when a land typhoon warning in Pingtung area is issued by Central Weather Bureau on, one day before or after the check-in date.
- It is strongly suggested to cancel or postpone your stay once a typhoon warning is issued in this area.
- Rain or dissatisfying weather conditions do not apply to the refund policies.
- Room or date change is considered as reservation cancellation.
Please press the
button and link to our Online-booking.